Last updated: January 2025

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information.

Cookies can be "persistent" (remaining on your device until they expire or you delete them) or "session" cookies (deleted when you close your browser).

2. How We Use Cookies

MBL Connect uses cookies for several purposes, including:

Making our website work properly
Remembering your preferences
Understanding how you use our website
Improving your experience
Showing you relevant content

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies.

Cookie Name	Purpose	Duration
session_id	Maintains user session	Session
csrf_token	Security - prevents cross-site request forgery	Session
cookie_consent	Stores your cookie preferences	1 year

3.2 Functional Cookies

These cookies enable enhanced functionality and personalisation, such as remembering your preferences and settings.

Cookie Name	Purpose	Duration
chat_visitor_id	Identifies returning chat visitors	30 days
form_data	Temporarily saves form progress	Session

3.3 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website.

Cookie Name	Purpose	Duration
_ga	Google Analytics - distinguishes users	2 years
_ga_*	Google Analytics - maintains session state	2 years
_gid	Google Analytics - distinguishes users	24 hours

3.4 Marketing Cookies

These cookies may be set through our site by our advertising partners. They may be used to build a profile of your interests and show you relevant adverts on other sites.

We currently do not use marketing cookies on our website. If this changes, we will update this policy and request your consent.

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages:

Google Analytics: We use Google Analytics to understand how visitors use our website. Google's privacy policy can be found at policies.google.com/privacy
Google Maps: Our contact page embeds Google Maps, which may set cookies. See Google's privacy policy for details.

5. Managing Your Cookie Preferences

You have the right to decide whether to accept or reject cookies. You can manage your preferences in the following ways:

5.1 Cookie Consent Banner

When you first visit our website, you will see a cookie consent banner allowing you to accept or customise your cookie preferences.

5.2 Browser Settings

Most web browsers allow you to control cookies through their settings. Here's how to manage cookies in common browsers:

Please note that disabling cookies may affect the functionality of our website and your user experience.

5.3 Opt-Out of Analytics

To opt out of Google Analytics tracking across all websites, you can install the Google Analytics Opt-out Browser Add-on.

6. Do Not Track

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Our website currently does not respond to DNT signals, but you can control tracking through your cookie preferences.

7. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Please check this page periodically for updates.

8. More Information

For more information about cookies and how to manage them, visit:

9. Contact Us

If you have any questions about our use of cookies, please contact us:

MBL Connect
Lyntown Yard, Lyntown Trading Estate
Eccles, Manchester M30 9QG
United Kingdom

Email: operations@mblconnect.co.uk
Phone: 0161 327 4516

For information about how we handle your personal data, please see our Privacy Policy.